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Contract Logistics
North America

Our Critical Service Logistics solution delivers complete Internet-enabled logistics management from customer service to fulfillment.
3PL
 

Critical Service Logistics

The Kuehne + Nagel Critical Service Logistics Division supports field engineers with deliveries within pre-specified periods of time by incorporating flexible contact center capabilities, visibility tools and forward positioning of inventory from stocking locations across the globe.

Enhance customer service and increase sales – We will meet or exceed your service requirements, including one-hour delivery of critical items. Read the Sun case study.

Improve material velocity – Our flexible logistics network is configured to reduce handling and increase the availability of your finished goods and repair inventory. Read the Fujifilm case study.

Increase field productivity – Your field organization will spend more time with customers, less time managing parts. Read the industrial installation case study.

For more information, review our flexible service offerings.
Learn how we work with our customers.

 

AberdeenGroup Research
Independent report: "Managing the Last Mile – Driving Effective Service Parts Execution"


 


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The 3PL as a Change Agent in Today’s Global Service Chain
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Flexible Service Offerings
Flexible Service Offerings
24/7 Contact Center
Installation Logistics
"Last Mile" Logistics
Depot Management
CSL Management Systems (CMS)
Reverse Logistics

CSL News
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Supplier Awards Program
Lean Savings Program
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Downloads (pdf)
CSL Overview sheet
Making It Work (FAQs)
Aberdeen Research Study (2007)
Aberdeen Research Study (2006)

Case Studies (pdf)
Sun Microsystems
Fujifilm Medical Systems
Xerox
HVAC Installations
Hi-Tech
Medical Devices

RSL Map
Regional Stocking Locations Map

Contact CSL
us.sales@kuehne-nagel.com

   

 



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